Saturday, February 8, 2014























No... I'm sorry to tell you that this post has little to do with Beyonce. She's just there to get you to click the link! Also, she is totally the fiercest person on the planet so she had to make it on a blogpost.

But really, click the link! That has a little more to do with the post that you're about to read. 
                ....and yes, it does have to do work #sorry.

So let me get to the point, we're going to talk about Organizational Culture Theory. In addition to hearing all about this theory, you also get to hear about my work life (yay you!).

I've been working as part of International Services for close to a year and I am very lucky to do so.

My work is considered an organization and thus it has some basic assumptions we can follow according to this theory. 

1. The people in the organization create and maintain a shared sense of organizational reality, making it easier for them to understand the values of the organization.

2. The use of interpretation of symbols is super important to understanding the organizations culture.
(more on this below!)

3. Each organization has their own and unique culture and interpretations within these cultures can vary.


So these symbols we mentioned are important to the organization. They define the culture and help understand it as a whole.

Ill give you an example of each and compare it to my own work culture. 

Physical symbol- includes such things as building/decor and dress. The dress of our work is on the casual side. Most of the full-time employees wear business casual, while the student workers can more informal styles. I personally wear yoga pants 4/5 days! This makes the office as a whole more approachable and relaxed.

There are also behavioral symbols- ceremonies/rituals/customs. This is like when someone leaves or office, they always get their own lunch to say goodbye. Usual fit with ice cream! 

Verbal symbols- jokes/names/metaphors. My favorite student worker is called Simon (his name is Trevor) because his sassy nature reminds us of Simon Cowell.


In addition, one big part of the office culture is performance. West and Turner (class text, check citation below) suggest that this is "a metaphor that suggest a symbolic process of understanding human behavior in an organization". 

These performances can include rituals which mean they are performances that are regular and reoccurring. Such as personal, task, social, and organizational. Other performances are passion, social, political and enculturation. Obviously you don't want to read about all of them so let's go through a few and you'll get an idea of how they operate!

Social performances- these show cooperation and politeness. My personal job entails mostly individual work on the computer. I'm in an area most people don't pass. But, if anyone walks by, it can be guaranteed that both of us will wave hello and say general greetings.

Then there are passion performances, stories that we tell. Every time we come back from checking immigration documents of 1000 students, you can guarantee that we will have stories to share.


Working on the computer makes a lot of my work checking different programs and emails. Making some of these personal rituals. My boss and I often participate in task rituals together, going to Immigration Check ins, Visa checks and other projects.

My job as you can see, is a more approachable and casual environment, as far as a student worker goes. These rituals and performances and symbols all help to dictate that and dictate the culture of the organization. 

I'm sure you're about done hearing about my own job. But, if you want to learn more about these rituals and performances, check them out for yourself. I bet that they can apply to your own organization or work!

Credit to Richard West and Lynn H. Turner for their book "Introducing Communication Theory: Analysis and Application" for helping me out with the assumptions and quotes! 

Sunday, February 2, 2014

I am a Feminist. Don't be Afraid.

Let me please introduce you to Liz.


Liz Lemon is a character on the tv show 30 Rock. As her boss describes her, she is a feminist. 

Does that scare you?! Because most people are afraid of feminism(ists). Most (not all) people still believe that feminists are men-hating, bra-burning, no shaving, yelling monsters. 

Be honest, this is probably what you thought of.

Yes, feminists tend to be outspoken. But, to me, it is what the theory and practice of feminism needs. 

We were posed a series of questions about Feminist Standpoint Theory in our class. The first was this to analyze the following statement.

Dominant groups in society have little motivation to understand non dominant group.
I believe that in accordance with the Feminist Standpoint Theory (FST) that this would be true. Let me explain why.
There are five assumptions in FST are assumptions that they believe dictate the way the world works. I will try and explain them in basic terms, so both you and I are on the same page.
1. Having social classes makes it hard to understand how people interact.

2. When the classes (groups) are different, they will believe the others lives are opposite of their own. Trying to understand the dominant group can be negative and often not the whole story.

3. Whatever the dominant group believes, the rest of society is expected to follow.

4. The lesser of the groups have a vision that represents struggle and achievement.

5. Understanding the lesser group can open your eyes to the inequality and can help us create a better world.

Doesn't seem too complicated, right?! Yet, I believe it almost perfectly answers the question we were first asked.

The dominant group are living in the world that they want. They create it, while everyone else just lives in it. Often, their motivation for understanding, would come from a selfish standpoint of trying to improve their own world.

Otherwise, what motivation would the dominant group have? Now, this is making some large assumptions. But, unless they have some underlying drive or passion for the lives of others, they wouldn't have a reason to understand the other groups.

Even though this statement is true, it is what Feminists are trying to fight against. Another major part of FST is that knowledge we gain, is mostly produced by our place in society. We walk and talk like those around us.


The dominant group is talking in their own way, their communication is different. But, understanding how others communicate can be monumental. It can change our world and as feminists believe, it can change it for the better.

There was one last question we were asked...

Does this statement lead to the common belief that feminism is inextricably linked to activism?
My answer is yes, and I believe that other feminists would feel the same (yes, I just admitted to being a feminist). It may not be activism in the protesting, yelling and chaining yourself to buildings way. But activism in making a concentrated effort to have people understand your world and in turn, understanding theirs.
The dominant group may have little motivation to understand the lesser, but that doesn't mean that the war is loss. Make the subordinate group the dominant one.
Be a Liz Lemon, don't be ashamed. 




Credit to Richard West and Lynn H. Turner for their book "Introducing Communication Theory: Analysis and Application" for helping me out with the assumptions.


Sunday, January 12, 2014

Let me take a minute, just sit right there.

No, I'm not the Fresh Prince. 

But, if you let me take a minute (and just sit right there) I will re-introduce myself. 

If you have read my blog before, you already know my style and if you scroll down to my first post, you can learn more about me. 

But if you need a quick refresher, here are the basics:

Senior studying Communication with a minor in Public Health.
I work at International Programs on Campus.
My family is my number one, always.
I have an insane desire to travel the world.
I can't live without sushi.
I like to laugh.
and Elephants are practically the reason for my existence. 

But anyways, let's get back to some COMM (aka Communication). I am enrolled in a new course and in our first assignment, we were posed the question, "What does it mean to be a communication major?"

Well, let's start with this.

I think that this basically sums it up! (Not really)

To me, being a Communication student, is to observe and dissect human interaction in hopes of mastering techniques of language that can help you to solve issues.

In other terms, I believe that many of the problems that we face in the world are because we A) aren't communicating or b) aren't communicating well. Most people approach a situation with a one track mind, not clued in to ways in which humans tend to interact.

I think being a Communication major is tapping into those clues. When you study communication, you learn not just about problem solving, but about so much else. You learn about media, ethics, rhetoric, history, public speaking, argument, theory, interpersonal communication, etc. 

Studying Communication teaches you about why humans interact, how they interact, predicting how they may interact, and how to critique it. When you become a Comm major, you aren't putting yourself in one category, you are learning so much in so many subjects really. 

I think what this gives you is an opportunity to better the world in some way. If you want to go into advertising, you can tap into what you learned about desires and persuasion. If you choose to go into public relations, you can use your skills in human interaction and public speaking. Communications is giving, whatever you can get out of it, it is more than willing to give.

So, that to me, is what being a communication major is.

We were asked another question, "What is communication?"

To break it down to its very core, I think that it's this:

A message between a sender and a receiver.

This message can contain nearly anything and do nearly anything. It can be used to persuade, to express, to narrate. The sender and the receiver are on a balance beam, always shifting between power. What comes with this message is also interference and noise; things that are affecting how the message gets to the receiver. Communication is using symbols and language.

Now, even that explanation is just breaking the tip of what we could describe Communication as. But, for now, it is the term we will work with. 

As we develop into this course on theory, my answer may change. But that's the thing about Communication, it's always evolving.

Till the next time.

Wednesday, December 4, 2013

Awkward.


Everyone, please say hello to Sheldon. Sheldon is one of the best tv characters ever made.

PROOF:

Sheldon is a character played by Jim Parsons in the Big Bang Theory. He is a genius but he is also extremely socially awkward as proven by the video posted above.

But maybe his awkwardness comes from the fact that he doesn't know how to read people? Have you ever been told in your life that you read people well? ...That you always know what to say or how to handle a situation?

Well, you may be operating on a different end of a spectrum called Cognitive Complexity than Sheldon is. Cognitive complexity is just one part of a communication theory called Constructivism.

This theory in a nutshell works like this: If you have a higher cognitive complexity, you are better able to communicate in a social situation than your peers with low complexity.

Seems pretty simple, right?! Well let's take a moment to understand more about it, it will make you think about how "awkward" you may be ;)

First, lets start with the core of constructivism. That is, people look at the world through their own constructs. The constructs are learned from their own experiences and help them make sense of what is happening around them. 

Once you start to develop your own construct, you also start to develop a sense of cognitive complexity.


Would you know how to respond to someone with this look on their face? Well, then you would most likely have a higher cognitive complexity. That is, the ability to distinguish the subtle differences in personality and behavior between people. If you rank higher, you are more likely to be able better social skills because of your ability to read people.

Sheldon clearly in the video doesn't know how to react in social situations. He always says the wrong thing at the wrong time and doesn't really see how the other person is reacting. He probably doesn't have an ability to craft person-centered messages. Though somehow he has an ability to develop a friendship formula! Figure that one out...

Okay, back to comm theory. What are person-centered messages you may ask, well since I have your attention, I will explain in its three parts:
1.Tailor your messages for the situation and the person(s) you are speaking with.
2. The ability to predict how a person may respond to your message.
3. Being able to adjust your messages based on the direction that the conversation is headed.

Clearly, Sheldon doesn't really do any of these things. He will say anything to anyone. He REALLY can't read people. When you aren't as well adapted to tailoring your messages, you may find that your communication is running into more problems. You most likely (not always) will not have as successful communication as someone that has this skill.

This skill doesn't just happen to certain people and not others, typically there is reasons for people having higher cognitive complexity. 

Such as:

 Education- Through what you have learned, you can gain experiences to help you in social situations.



Age- you are more likely to have a higher complexity as you age and gain experiences.


Girls vs. Boys- Girls are more likely to have a higher cognitive complexity. Possibly because of how society teaches us about how to act and react.


Culture- You can pick up the cognitive complexity skills of others in your culture and learn to use it the same way.


As we saw in the video and have talked about, Sheldon doesn't have a high complexity but seems to manage. But having a higher complexity is actually something you should strive for, it can really help you in social situations. When you can predict how people are going to react and tailor your messages, you are more likely to obtain results that are consistent with your goals.

You may have friends who don't have a high complexity and it can make communicating with them sometimes awkward, they may at times be offensive on accident! They may be a Sheldon. So help them out! For those of you that are suave speakers and charming, use your skills.

I hope my cognitive complexity was high in relating this theory for those of you that are just learning it! It's a fun theory and makes you think about your own skills, I know I'm going to work on being a more successful communicator.

In the meantime....






Sunday, December 1, 2013

#hashtag


#JimmyFallon #JT #besties #funny #lol #latenight #comedy #singer #comedian #lol 





Okay, this is a blog about communication theory, right? So what the heck do JT and Jimmy Fallon have to do with that?! I mean they're funny and all, but like hashtags are just something to people do on twitter... right?

Well, you're in for a little surprise, because hashtags do have a place in comm theory! Specifically, the Symbolic Convergence Theory. Ill explain to you through this post how they work and you'll see their purpose is a little more than just something to put at the end of your tweet.

Everyone is part of a group in some way or at some point. Group communication is based on task functions  (ex. just a regular office scene, communicating for purpose) or in social function (ex. PARTY, communicating just because).

When you communicate as a group, cohesion is the part that makes the team work #teamworkmakesthedreamwork. Cohesion is important, it makes people feel bonded, they enjoy being part of the group, and they share an identity. 

This SCT (Symbolic Convergence Theory) explains just a little bit of that cohesion! Let me help you understand with an example.

Hashtags and their part of this theory couldn't be better explained, then a story with my two best friends. 
<------This is them!

One of us in the middle of the car ride, started speaking in hashtags. The hashtags were dramatizing messages according to SCT. This theory says that dramatizing messages are comments made by a group member that is imaginative, show a new scene, or relate to other situations. These could be things like; jokes, puns, figures of speech etc. Things like HASHTAGS.

This hashtag thing became a #realthing. We ALL started speaking in hashtags. I mean like having entire conversations just in our own hashtag language. This dramatizing message turned into a fantasy chain. You're probably like, "Okay Amanda, what term are you making up now?" I'm not! A fantasy chain is part of this theory. This is when a dramatizing message is picked up and used by the whole group. They keep adding layers, it's a next step.

Every time we were talking, texting or messaging it wouldn't be long until someone started a hashtag. It could be triggered by something we saw, something one of us said, something we wanted to share. These triggers are known as a symbolic cue. It started the fantasy chain all over. It happens so often sometimes, that other people around us get annoyed (#sorryimnotsorry).

When you start sharing these fantasy chains and continue sharing them, you create symbolic convergence. It brings people all on the same level, sharing a consciousness, it becomes a we and the group becomes more cohesive. You work better together, because you're all sharing this thing that bonded you in the first place.

You heard my story with hashtags, but hashtags are a global thing! Or even a community thing!


That's because these fantasy chains have the ability to move past a small group to the public at large. Hashtags created a shared symbolic reality. Enough so, that they inspired that video for Jimmy Fallon and JT. That's why they are the perfect example of this theory! Experiencing these fantasies bonds the group, whether large or small, because it is something you can all share. It brings in group cohesiveness and all goes back to how the group communicates!

So go on and share those hashtags, tell that joke, watch a show with your friends. When you share more, you become closer. That's kinda what this theory is about!

#stayclassymyfriends

#thanksforreading



Sunday, November 24, 2013

"It's a cruel, cruel world"... Is it?!

Take a minute to think of your favorite Television show...

Gossip Girl: Drugging, Fights, physical altercations.
Law and Order: Sex Crimes, Murder, Suicides.
Pretty Little Liars: Death, Threats, Fighting.

Can you find a common link between these shows? Sure, they all have engaging and addictive story-lines but they also have VIOLENCE.

I'm not talking "Oh, she shoved me on the playground", "We got into a bar fight" type of violence. These shows have SERIOUS violence. The kind of stuff that sometimes makes you want to crawl under the covers or keep the lights on when you sleep.

This isn't just me. There is actually a communication theory based on violence in media. It's called the Cultivation Theory.

People watch a lot of T.V. I mean the talk around town the next day is usually always about what was happening on tv the night before. Especially in our culture, exposure to large doses of television each night is quite common. There are Heavy Viewers (over 4 hours a day) and Light Viewers (less than 2 hours a day).

T.V. tells us what is right, what is important, what is happening. It's our "storyteller". While we all love a good story.

Take my favorite show: THE VAMPIRE DIARIES 

(Personal plug: watch it, it's soooooo good).

This show is on a big network, the CW, has good viewership and has been on for 5 seasons. So you have to figure that its reaching quite a bit of viewers. Probably most of those between 10 and 30 years old.

It also comes with large doses of violence.


Made my case. The violence is never-ending. I mean people getting their necks snapped, people getting their hearts ripped out (literally), being hit by cars, drowning, stabbing, people getting their blood drained. I mean two of the main characters tortured their girlfriend/best friend/other main character.

If you don't know this show, it started off about two vampire brothers and one human girl. The show has gone much deeper and deals now with vampires, witches, werewolves etc. You would think that people watching this show would get that it's all fantasy. But... according to this cultivation theory, it actually rubs off on us.

There are some main effects we see from TV violence. Those "Heavy" viewers we talked about, they can develop exaggerated perceptions about the world. They get something that the theory calls, "Mean World Syndrome".

Just think of it like this: People from watching TV and violence from it, see the world as a much colder, harsher, and dangerous place than it really might be. Part of the theory talks about 4 cultivated attitudes that come along with this.

1. Chances of involvement with violence
2. Fear of walking alone at night
3. perceived activity of police
4. General mistrust of people.

Who could blame them people from having these perceptions? In a show like Vampire Diaries, not particular risqué in content, people are still seeing the world differently. These attitudes develop because they see dozens of people being murdered on the show, without thought or emotion and often in brutal ways. They see people getting attacked. They see people torturing their own family. When you watch these shows, it starts to make you think that things like this happen all the time.

This "Mean World" attitude is stemmed from violence on television, but it has some real world consequences. It can make people believe that this is normal, that everyone does it, and that it's a good way for us to solve problems. It makes us numb, we no longer see these acts as violent though they tend to be quite extreme.

I think what it also does is makes us paranoid, at least for me it does. It makes me think that something is always out there, that I'm not always safe. What people, and I, need to do, is realize that the world isn't quite as mean as T.V. makes it.

You have heard this theory, so now it's time for you to be the judge. Is T.V. creating this mean world view? Is violence on T.V. translating to violence in the real world? Are we becoming desensitized to it?

As always I hope you enjoyed this post.

Now let me get back to my show... 






Sunday, November 3, 2013

Call me, beep me, if you wanna reach me (or text, or email, or FB message, or tweet)


"and now, you just have to go around checking all these different portals, just to get rejected by seven different technologies. It's exhausting!"

Okay, who hasn't this happened to? Most people get up in the morning and the first thing they do is check their texts, their emails, their Facebook, their Twitter, their Instagram, their blog and maybe even their Pinterest. ALL BEFORE THEY GET OUT OF BED.

Seems a bit crazy right? But, my generation is addicted to technology.

All this communication we do online is called "Computer Mediated Communication" (CMC) and is part of a theory called Social Information Processing Theory.

A challenged was presented to me: avoid CMC for 48 hours. My phone became just a phone and in the middle of last week, I signed off from Social Media.

It didn't go too well.. In fact, I lasted around a day before I had to log back on.

At first it was fine. I didn't have to check Facebook every hour, I could avoid emails, I wasn't aimlessly browsing over every site.

But, after a while, it became too hard. I wanted/needed to communicate with a group from class for a project. My friends kept texting me to check something out on this or that website, I needed to get online to communicate with my teachers. I became panicked!

The only relationship that I didn't have problems communicating with was my Dad. Call him old-fashioned, but he would rather talk on the phone then text. He's maybe the only person I communicate with consistently without the use of CMC.

But not all relationships function that way. Relational development differs in CMC vs F2F (Face-to-face communication).

Think of it as a sip vs. a gulp


When you communicate via CMC you get just a sip... a little view of a person. You don't absorb that much about them. 

You get a gulp when you meet a person face-to-face. This gives you a bigger view of who they are. The differential is 4 to 1. Meaning it takes you 4x the sips (CMC) to get what a gulp would give you!

I think this help to explain part of the reason we use emoticons, exclamation points and lols or haha to the max! We want to become closer to that person and show more relational affinity and that can be a lot harder over CMC.

Being without CMC was a challenge to say the least. I couldn't go long without it, I am self-professed addicted to technology.

But this challenge also showed me that I don't need it as much as I thought. I should cultivate more relationships like how I communicate with my dad and stop counting on texts to communicate! 

I need to be somewhere between a gulp and a sip, maybe a taste? mouthful? swallow?

CMC has created a faster, impersonal, more connective society. But, I don't think we all need it as much as we think.

I challenge you to sign off for a day, go hang out with friends and don't bring your phone, have dinner with your parents and don't check social media five times through one course. Become somewhat "old-fashioned". I'm going to make it my personal goal to do it more often!

In the meantime..."Call me, beep me, if you wanna reach me."